Carol Hayes

Prof Carol Hayes


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Personal profile


Carol Hayes is Professor of Japanese Language and Studies in the College of Asia and the Pacific and Distinguished Educator at the Australian National University.

She has experience in key areas of academic life through educational leadership roles including CAP Associate Dean of Student Experience (2017-2020) and service on other School, College and University committees (e.g., VC Teaching Award Committees, EFS Board, CAP Engagement Committee). Awarded a National Teaching Award (2013) and the Japanese Foreign Minister’s Commendation in Honour of the 40th Anniversary of the Signing of Basic Treaty of Friendship and Co-Operation between Japan and Australia (2016), Carol has a deep commitment to improving intercultural understanding in both research and education. 

Currently, Carol serves on the executive of Japanese Studies Association of Australia, the ACT Duke of Edinburgh Board and as one of the four Australian representatives on the International Conference on Japanese Language Education (ICJLE). 

Recent Career highlights

  • Co-Chair ANU Educaitonal Fellowship Scheme (2018 - present) 
  • ANU Distinguished Educator (2017 - 2022)
  • Principal Fellow Higher Education Academy (PFHEA), from 2021
  • CAP Associate Dean Student Experience (July 2017 - Feb 2020)
  • OLT National Teaching Excellence Award Recipient, 2013 
  • ANU, VC Award for Teaching Excellence, 2013 and ANU Nominee for 2013 National Teaching Excellence Award
  • ANU CAP Teaching Award for Excellence in Innovation, 2012
  • Deputy Director of the ANU Japan Institute, 2013 - present

After completing one year of Rotary Exchange in Imabari City, Ehime Prefecture, Japan, Carol completed her BA Hons degree at the University of Sydney. Her undergraduate studies included two years of study in Japan with the assistance of a Rotary International Foundation Scholarship, during which time she studied at both the International Christian University in Mitaka, Tokyo and Tohoku University in Sendai, Japan.

Her 1996 PhD research into the poetry of Hagiwara Sakutaro, included two years as a research student in the Comparative Literature and Culture Department of the University of Tokyo in Japan, funded by a Mombusho Postgraduate Research Scholarship. After a few years working as a translator and interpreter in Tokyo, working primarily for the then Ministry of International Trade and Industry, she began her career as an academic, and has worked at both the ANU and the University of Durham, UK.


Research interests

Carol's areas of expertise are Japanese Language and Cultural & Literary Studies, with a focus on cultural production and language teaching methodologies and practice, wiht a strong interest in academic staff professional development in L&T. 

Carol's research focuses on cultural production including literature, film and popular culture and craft. Her research interests include modern Japanese poetry, the portrayal of social/cultural issues in literature and film, how Japan has been represented in Australia and the impact of Japanese creative arts on crafting practice around the world. 

Carol’s research also includes Japanese language teaching methodologies and practice, particularly e-Teaching and e-Learning with a focus on flexible, online learning, student motivation and Japanese language acquisition, and professional development for academic staff in the Learning and Teaching space.

Researcher's projects

1. Advanced Japanese Language Teaching and Practice Research - 上級日本語Network – Advanced Japanese Language Teaching Network (From 2020)

  • Australia’s economic, strategic, and cultural connections to Japan have never been stronger and more students now study Japanese to an advanced level than any other language. But what beyond Anime and Pokemon motivates them, and how can that knowledge help universities to build effective and engaging language programmes? Despite the COVID-19 pandemic, enrolment in Japanese language subjects has remained relatively healthy, however, teachers are feeling increasingly stretched. With funding support from the Japan Foundation, the project  has established the Network for Teaching Advanced Japanese Project (上級日本語Network) providing a community space for teachers to share and collaborate. This project collected data through surveys and interviews to better understand the current state of advanced Japanese language programs at university level in Australia, New Zealand and Singapore, and advocate for communities of practice and ongoing support across the sector. The  Project Team has shared outcomes through a variety of publications and workshops and it is feeding into our ongoing contribution the Global Network of Japanese Language Education (GN).


2. Student Motivations: Why continue to the advanced levels of Japanese language learning at university? (2021) 

  • Funded by the Japan Foundation Sakura network, this project is reviewing (through an online survey and interviews) student motivation for continuing to the intermediate and advanced levels of Japanese language study in the tertiary sector in Australia and to examine the impact of the COVID pandemic on student learning. We will also explore implications for future teaching modes through an analysis of student attitudes to different ways of learning. The findings will be disseminated widely for the benefit of the sector.

3. CHL Language Flagship (2021) 

  • More details about the program are available on our CALE Website (CHL Culture and Language Education)

      • Cultural Diversity in Hindi Language Education
      • Multilingualism, Culture-Language Maintenance and Education in Asia and the Pacific
      • Motivation and Intercultural Dialogue in Advanced Language Learning



Carol teaches Japanese language at all levels wihin the School of Culture, History and Language (CHL) and Japanese Studies and Asian Studies Courses. Recent courses include; 

  • ASIA2058 Japanese Popular Culture (S2, 2021)
  • JPNS3005 Advanced Japanese: Issues in Contemporary Japan (S2, 2021) 
  • JPNS3006 Advanced Japanese: Language in Context (S2, 2020) 
  • ASIA2304 What is Literature? Asian Perspectives (S2, 2020) 


Education/Academic qualification

Japanese Literature, PhD, University of Sydney

Award Date: 20 Nov 1996

Bachelor of Arts Hons, Bachelor, The University of Sydney

Award Date: 20 Nov 1986

Research Fellow, The University of Tokyo

1 Apr 19921 Mar 1994

International Rotary Fellow, Tohoku University

1 Jun 198431 Jan 1986

Rotary Youth Exchange Student, Imabari North Senior High School

10 Jan 198031 Jan 1981

External positions

Accreditor , AdvanceHE

1 Oct 2021 → …

Australian Representative, 日本語教育学会・グローバルネットワーク

1 Jul 2020 → …

ACT Board Member , The Duke of Edinburgh's International Award - Australia

1 Jan 2018 → …

External Assessor - UWA Academy Fellowship Scheme (AFS), University of Western Australia

1 Jan 2018 → …

Accreditation Panel , Board of Secondary School Studies ACT

1 Jan 2017 → …

Executive Member, Japanese Studies Association of Australia Inc.

1 Jan 2015 → …


  • LB2300 Higher Education
  • PI Oriental languages and literatures
  • Japanese
  • PL Languages and literatures of Eastern Asia, Africa, Oceania

Expertise Areas

  • Multicultural, Intercultural and Cross-cultural Studies
  • Screen and Media Culture
  • Japanese Language
  • Literature in Japanese
  • Asian Languages


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Network (past 5 years)

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