Procedural Justice, Emotions and Resistance to Authority

Kristina (Tina) Murphy

    Research output: Chapter in Book/Report/Conference proceedingChapter


    RULES MAKE UP a part of any civilised society. When well designed, they reflect the social norms of the society in which they are developed and they are used as a way to ensure that citizens do not unfairly disadvantage others. For those who develop and police these laws, it is hoped that compliance can be elicited voluntarily. If not, then there are most often procedures that can be used to coerce people back into compliance. Compliance research has shown, however, that harsh sanctions and punishments, and the way in which they can sometimes be administered, can sometimes lead to overt opposition or defiance to laws in the future; a situation that can be extremely costly to a regulator (see Murphy 2004). Research into procedural justice has shown that if authorities treat people with trust, fairness, respect and neutrality during an enforcement encounter, people will not only be more willing to cooperate with authorities, but they will also be more likely to comply with authority decisions and directives in the future (Tyler 1990).
    Original languageEnglish
    Title of host publicationEmotions, Crime and Justice
    Editors Susanne Karstedt, Ian Loader and Heather Strang
    Place of PublicationOxford UK and Portland, OR, USA
    PublisherHart Publishing
    ISBN (Print)9781849461610
    Publication statusPublished - 2011


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