The citizens charter: How such initiatives might be more effective

Monika Reinhart, Simon James, Kristina (Tina) Murphy

Research output: Contribution to journal › Article

Original language	English
Pages (from-to)	1-18
Journal	Public Policy and Administration
Volume	20
Issue number	2
DOIs	https://doi.org/10.1177/095207670502000201
Publication status	Published - 2005

Access to Document

@article{02fb50b077c6413fad5dda7825e49d0a,

title = "The citizens charter: How such initiatives might be more effective",

author = "Monika Reinhart and Simon James and Murphy, {Kristina (Tina)}",

year = "2005",

doi = "10.1177/095207670502000201",

language = "English",

volume = "20",

pages = "1--18",

journal = "Public Policy and Administration",

number = "2",

}