The Promises and Pitfalls of Prime Provider Models in Service Delivery: The Next Phase of Reform in Australia?

Wilma Gallet, Janine O'Flynn, Helen Dickinson, Siobhan O’Sullivan

    Research output: Contribution to journalArticle

    Abstract

    At a time of fiscal restraint and reductions in the size of the public sector, governments inAustralia are exploring new approaches to delivering public services. One model receivingattention is the prime provider approach. This is an approach where government contractsa lead or prime provider who in turn organizes and manages a group of sub-contractors. Inprime provider approaches, non-government organizations take on a quasi-government roleand this brings a new complexity into the relationships between the various actors involvedin developing and delivering public services. This article provides an overview of primeprovider approaches and, drawing on the limited research to date, poses questions that weview as being critical to the current debate. The aim is to provoke further discussion on thepotential impact of prime provider approaches
    Original languageEnglish
    Pages (from-to)239-248
    JournalAustralian Journal of Public Administration
    Volume74
    Issue number2
    DOIs
    Publication statusPublished - 2015

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